Beginning in Fall quarter, the Office of the CIO (OCIO) will begin offering training on how to create and edit process maps using the Promapp tool and techniques from Lean Six Sigma.

Promapp is a business process management (BPM) solution that helps organizations build, improve and share their process knowledge from a central online repository. Promapp supports process improvement by simplifying process mapping so that teams can own and improve their own processes. This is another important step in our efforts on campus to build systematic process improvement practices and start normalizing the vocabulary for process improvement. Using this tool, we can identify process improvement opportunities, increase process awareness, preserve institutional knowledge, and support succession planning.

Please consider joining us for a Promapp Information session on Wednesday, August 31 from 1:30 - 3:00 PM. Register for this session, hosted by the OCIO, using this registration link. We will offer a brief introduction to process mapping with Promapp, provide a demonstration of its functionality, and talk about how this tool is different from other BPM tools that you may have used in the past.

This session will be recorded and posted to the Process Mapping webpage for those who are unable to attend.

In late fall 2019, UC Santa Barbara adopted Promapp as the campus process mapping tool for use by Lean Six Sigma Green Belt practitioners in their continuous improvement work. Since the initial adoption and training in November 2019, we have trained each new Lean Six Sigma Green Belt cohort so that they could leverage this easy-to-use process mapping tool to document the current state of the business processes they’re seeking to improve. Additional users from projects where process mapping has played a key role (e.g., UCPath TAM and ePerformance, Digital Transformation, the Slate implementation, etc.) have also benefited from Promapp training. Now that we have expanded the number of Lean Six Sigma practitioners on campus by offering Yellow Belt training, we wanted to broaden our training offerings to include process mapping training.

If you have any questions, please use our Process Mapping services form. Questions will be addressed live during the Promapp Information Session, or may be answered within FAQ documentation after the session.